Meet Amy.
With my diverse background in customer success operations, solutions consulting, and my keen ability to translate complex technical concepts into clear and engaging content, I am eager to leverage my skills and continue to create creative solutions for enterprise customers.
Outside of my professional career, I am an artist, a climber, a cyclist, a skier, and a dog mom to a wonderful mutt named Zoey. I have few photos where I am not wearing sunglasses, and my partner and I are working together to grow our small home. This year I hope to cultivate enough food to sustain ourselves.
The technical writer.
As a Solutions & Integrations Manager at Notarize, I played a pivotal role in creating technical documentation, infographics, eBooks, and blog posts to educate the industry on emerging technologies. My ability to simplify intricate concepts and present the final solution to a customer built trust and adoption within the industry.
I love to combine my passion for technology with my knack for effective communication. I excel at delivering high-quality technical documentation that empowers users and enhances their experience with any products and services.
The enterprise customer advocate.
Throughout my career, I have developed a deep understanding of the customer journey and the importance of creating a seamless customer experience. I have honed my communication skills, working with clients and colleagues at various levels of technical expertise, from developers to C-Suite executives.
These experiences have equipped me with the ability to bridge the gap between technical complexities and user-friendly documentation—a critical skill for a successful technical writer. I often consider myself to be a translator in the software world, able to effectively sell highly technical solutions to both technical and non-technical audiences.
The developer.
My proficiency as a HubSpot and Javascript developer, coupled with my expertise in API consultation and REST integration development, has provided me with a strong foundation in modern technologies and a high attention to detail. I am confident that these skills will enable me to quickly grasp and effectively communicate complex technical information to a variety of audiences.